As global DCB transaction volumes surge in 2025, mobile operators must adapt to rising demand for value-added services, especially in SEA and Africa.
Stay ahead with these three tips:
1. Enhance user experience:
Keep dashboards simple, fast, and engaging. Features like one-click payments and clear billing boost retention.
2. Expand across markets:
Drive growth through cross-border content delivery. Aggregators like DCBPays help with currency conversion, subscriptions, and market entry.
3. Streamline integrations:
Standardize and simplify onboarding for new vendors to make DCB access seamless and efficient for users.
The trend continues in DCB with a surge of OTT providers becoming more integrated with DCB platforms across the world as the market is forecasted to grow more than 14.7% from 2024 to 2032. (Report Ocean).
What’s driving this surge?
📱 Widespread smartphone use in developing markets
🧠 Higher tech literacy among users
🌐 Easier and widespread access to faster internet access
With this, the DCB market is expected to expand to estimated $103.6 billion by 2029. (The Business Research Company)
Platforms like WhatsApp with more than 2 billion users, are shifting to per-message pricing—boosting OTT messaging revenue to $9.8B by 2029 (Juniper Research).
Mobile payments hit $1.7T globally this year, supported by a 14% increase in registrations for e-wallets and other mobile money services. (Digital Virgo).
In parallel, UMobile is investing in its own 5G rollout, while the Ministry of Finance plans to exit its stake in DNB by 2025, signaling more competition and opportunity in the telco space (The Star).
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